Contact

Last updated 4 August 2026

For account questions, licensing and activation issues, refund requests, bug reports, or anything else about SPLAT, email us at [SUPPORT EMAIL].

What to include

The fastest way to get a useful answer is to include the email address your account is registered under, and a short description of what you were trying to do and what happened instead. For a bug report, include your Windows version and your GPU model; for an activation or licensing question, include your order reference if you have it.

What we can help with

• Licence activation, deactivation and moving a licence between machines.
• Refund requests, covered in full in the refund policy.
• Account and data questions, including deletion requests under the privacy policy.
• Bug reports and general product feedback.

Response time

SPLAT is in active development, run by a small team, so response times can vary, but we read every message that comes in and aim to reply within a few business days.